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Management Consulting and Training
Specializing in Human Resource Management

Proudly serving small businesses and not for profits for over 20 years

Testimonial                                  (Close this window)

"You are really good at helping small businesses step out of their comfort zone and make positive changes in how they recruit business, service customers and manage employee relations."
... Gary L. Toebeen, CCE, President, Northern Kentucky Chamber of Commerce

April 2, 2003

Dear Terri,

Thank you for your services to the Northern Kentucky Chamber of Commerce. Over the years, your presentations to our members have received rave reviews. You are really good at helping small businesses step out of their comfort zone and make positive changes in how they recruit business, service customers and manage employee relations.

About a year ago, the Chamber decided to take a critical look at our job descriptions and departmental responsibilities and our overall internal operations. Understanding that this was not an easy undertaking, we asked for your assistance.

Through your expert guidance, you took us step-by-step through the process and helped each of us gain insight into the most important functions of our job and the role of other members of the Chamber staff. It was not an easy exercise for anyone and we were challenged many times to move beyond where we were comfortable. Your persistence encouragement forced each of us to look at what we could and should be doing. The result was a sharper focus by each staff member and greater synergy in the organization.

Terri, thank you for your energy, inspiration, leadership and patience. The Chamber staff and our members have benefited from your expertise.

Sincerely,

Gary L. Toebben, CCE
President

If you have questions about this testimonial, don’t hesitate to contact Dr. Gravett at lsg@justthebasics.com.  
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